Electricity New Connection Method

Getting a electricity new connection in Pakistan usually involves applying to the relevant electricity distribution company (DISCO), submitting the required documents, verification of the premises, payment of the demand notice, and installation of the electricity meter.

The exact process can vary slightly between companies such as LESCO, MEPCO, FESCO, GEPCO, IESCO, PESCO, HESCO, SEPCO, QESCO, and TESCO.

Step 1: Check Your Electricity Distribution Company

First, identify the electricity company responsible for your area. For example:

• LESCO – Lahore and nearby areas
• MEPCO – Multan and surrounding districts
• FESCO – Faisalabad and nearby areas
• GEPCO – Gujranwala and surrounding areas
• IESCO – Islamabad, Rawalpindi and nearby areas
• PESCO – Khyber Pakhtunkhwa areas
• HESCO – Hyderabad and surrounding areas
• SEPCO – Sukkur and nearby areas
• QESCO – Balochistan areas
• TESCO – Tribal districts

You should apply through the company that supplies electricity to your location.

Step 2: Choose the Type of Connection

Before applying, decide which type of connection you need. For a normal house, a domestic connection is generally required.

Common categories include:

• Domestic – For homes and residential properties
• Commercial – For shops, offices, and businesses
• Industrial – For factories and industrial units
• Agricultural – For eligible agricultural connections

The required documents, security deposit, and applicable charges can differ according to the category.

Step 3: Prepare the Required Documents

Keep the necessary documents ready before starting the application. Generally, you may need:

• Copy of CNIC of the applicant
• Copy of CNIC of the owner
• Proof of ownership of the property
• Property documents or other acceptable ownership evidence
• NOC, where required
• Wiring test report from an authorized electrician/contractor, where applicable
• Passport-size photographs, if required
• Neighboring/reference electricity bill, where requested
• Undertaking or affidavit, if required by the concerned DISCO

If the applicant is a tenant, the electricity company may require additional documents or the property owner’s consent.

Step 4: Submit the New Connection Application

You can apply through the relevant electricity company’s designated online new connection portal or by visiting the concerned customer service center.

Enter the information carefully, including:

• Applicant’s name
• CNIC number
• Mobile number
• Complete property address
• Connection category
• Load requirement
• Property/ownership details
• Contact information

After submitting the application, keep the application/tracking number safe.

Step 5: Application Verification

After submission, the electricity company checks your application and documents.

The concerned staff may verify:

• Applicant’s identity
• Property ownership
• Location of the premises
• Required electricity load
• Availability of the electricity network
• Technical feasibility of the connection

Step 6: Site Survey

A representative or technical staff may visit the property for a site survey.

During the survey, they can check:

• Location of the property
• Existing electricity poles and lines
• Distance from the supply network
• Suitable meter location
• Required service cable
• Technical feasibility
• Estimated connection requirements

Make sure the proposed meter location is accessible and meets the company’s safety requirements.

Step 7: Receive the Demand Notice

If your application is approved, the electricity company issues a Demand Notice.

This notice contains the charges that need to be paid before the connection can be processed further.

The amount may include applicable:

• Connection charges
• Security deposit
• Service-line charges
• Meter-related charges
• Other applicable fees or taxes

Step 8: Pay the Demand Notice

Pay the Demand Notice through the payment method specified by the electricity company.

Depending on the DISCO and current procedures, payment may be possible through:

• Bank branch
• Online banking
• Mobile banking
• Designated payment channels
• Other authorized payment methods

Step 9: Wiring and Wiring Test

Before the meter is installed, the property’s internal electrical wiring should be completed properly.

The wiring must meet the applicable safety requirements. Where required, an authorized electrician/contractor provides a wiring test report.

Step 10: Meter Installation

After the required formalities, payment, and technical requirements are completed, the electricity company schedules the connection and meter installation.

The staff installs:

• Electricity meter
• Service connection
• Required cable/equipment
• Meter seals and related components

After installation, the new connection becomes ready for electricity supply, subject to completion of the company’s required procedures.

Step 11: Receive Your Reference Number

After the connection is created, the electricity company assigns a Reference Number/Consumer Number to the connection.

This number is very important. You can normally use it to:

• Check your electricity bill online
• Download duplicate bills
• Make online bill payments
• Check billing information
• Submit complaints or service requests

Keep your first electricity bill or connection documents safe because they contain important connection information.

New Electricity Connection Process at a Glance

Step	What You Need to Do
1	Identify your electricity company
2	Select the connection category
3	Prepare required documents
4	Submit the application
5	Wait for document verification
6	Complete the site survey
7	Receive the Demand Notice
8	Pay the required charges
9	Complete electrical wiring
10	Meter and connection installation
11	Receive your Reference/Consumer Number

Important Tips

• Enter your CNIC and personal information correctly.
• Make sure your property documents are valid.
• Use only the official electricity company channels for applications and payments.
• Keep your application/tracking number.
• Keep a copy of the Demand Notice and payment receipt.
• Do not pay unofficial agents or individuals promising a faster connection.
• Make sure your home’s electrical wiring is safe and properly completed.
• Connection charges can change, so check the current Demand Notice issued for your application.

Frequently Asked Questions About Electricity New Connection

1. How can I apply for a new electricity connection?

You can apply through your relevant electricity distribution company (DISCO) by submitting the required application and documents.

2. What documents are required for a new electricity connection?

Usually, you need your CNIC, proof of ownership, property documents, and other documents required by the concerned DISCO.

3. How much does a new electricity connection cost?

The cost depends on the connection type, load, security deposit, service charges, and applicable taxes.

4. How long does a new electricity connection take?

The time varies by DISCO and depends on document verification, site survey, payment, and technical requirements.

5. Can I apply for a new electricity connection online?

Yes, many DISCOs provide an online application and tracking facility for new electricity connections.

6. What is a Demand Notice?

A Demand Notice is an official document showing the charges you must pay before the new connection is processed.

7. Can a tenant apply for a new electricity connection?

Yes, but the DISCO may require property-owner consent and additional documents from the tenant.

8. How can I check my new connection application status?

You can check the status through your DISCO’s official online tracking system using your application or tracking number.

9. Is a site survey required for a new electricity connection?

Yes, a site survey or technical verification may be conducted to check the location and feasibility of the connection.

10. When will I receive my electricity meter?

After approval, payment of required charges, and completion of technical formalities, the DISCO installs the electricity meter and provides the connection.